Bedsheets - Turn around and cleaned minimum once a week.
Change of bedsheets more often – Based on request we change the bedsheets more often but it implies extra costs. Please turn to the front desk.
Smoking- Only in the assigned area, please ask the front desk.
High chair and baby cot – On request and free of charge, please contact the front desk.
Dining room – Open 24/7.
Payment methods - Cash (HUF or EUR), bank card, credit card (MasterCard, Visa), bank transfer prior to arrival.
Grill and cooking outdoor – for cooking kitchen equipment is available. On request we can also purchase the raw materials. Please contact the front desk.
Hairdryer - On request. Please contact the front desk.
Refrigerator– On the ground floor in the kitchen next to the front desk. The Two Bedroom Suite has its own kitchen equipped with refrigerator. .
Internet and WI FI – free in all rooms and common areas. With a special rooter, we provide equal service across the property.
User name: Kiss-Henezi Guest House
Bicycle rent – ladies, gents and children bikes are available for rent for extra charge. For information on the charges please contact the front desk.
Late check-out – On request, based on availability for an extra charge. Please contact the front desk.
Check-out – On the day of departure until 10.00 am.
Key – All rooms of the guest house can be locked. We present you the keys along with the remote control of the TV when you check-in. Keys and remote controls shall be returned the front desk upon checking out.
Air-conditioning – All rooms are featured with cooling and heating devices. When checking in we provide you with information on how to use them.
Cleaning and washing –On request for extra charge. Please contact the front desk.
Sunbeds – Available in limited amount.
Printing – Available at the front desk.
Parking – In the property there are limited free parking lots. Parking is also free in the street.
Extra pillow – Please contact the front desk.
Extra bed – For extra charge, please contact the front desk.
Programs – Please contact the front desk about the local and regional cultural programs and festivals.
Radio – Through the internet on the TV.
Front desk – Open: 8.00-11.00 am. and 2.00-7.00 pm.
Breakfast – Continental breakfast.
Safe – Available in all rooms along with instructions on how to use it.
Telephones – We have a guest mobile telephone with a pre-paid card available at the front desk. This has extra charge.
Housekeeping – Every day in the guest house. To be discussed and agreed in case of a long-term rent.
Extra bedsheets and pillows – Please contact the front desk.
Television channels – The service provider is HIR Sat of Keszthely. Channel distribution is printed in all rooms. Assistance is provided by the front desk.
Towels - Large and smaller towels are available in all rooms.
Sewing kit – Available at the front desk free of charge.
Ironing board and iron - Available at the front desk free of charge.